Introduction
Assignees can reject tasks in Open or In Progress status to return work to the creator with a required reason. The creator is notified, and a system‑triggered comment logs what happened.
Steps
Open the task (in sidebar or modal view) while you are the assignee and the status is Open or In Progress (The example is shown in the sidebar view).
Click X (Reject).
A Reason for Rejection modal opens.
Enter the reason (mandatory) and click Confirm.
If you click Confirm with no text, you’ll see “Reason is required”.
After confirmation:
The task returns to the Creator.
A system comment records the action and your explanation.
The Creator receives a notification to reassign the task.
Notes / Tips
You cannot reject if you are both Creator and Assignee.
Summary / Next Steps
Reject only when you need the creator to re‑route the task. Always include a clear reason for faster reassignment.