Introduction
Assignees can reject tasks in Open or In Progress status to return work to the creator with a required reason. The creator is notified, and a system‑triggered comment logs what happened.
Steps
Open the task (in sidebar or modal view) while you are the assignee and the status is Open or In Progress.
Click X (Reject).
A Reason for Rejection modal opens.
Enter the reason (mandatory) and click Confirm.
If you click Confirm with no text, you’ll see “Reason is required”.
After confirmation:
The task returns to the Creator.
A system comment records the action and your explanation.
The Creator receives a notification to reassign the task.
Notes / Tips
You cannot reject if you are both Creator and Assignee.
Summary / Next Steps
Reject only when you need the creator to re‑route the task. Always include a clear reason for faster reassignment.